# Receiving error when editing users

**URL:** <https://support.primero.org/forum/t/receiving-error-when-editing-users/764>\
**Category:** CPIMS\
**Tags:** v2-0\
**Created:** [January 17, 2024, 4:30pm UTC](https://support.primero.org/forum/t/receiving-error-when-editing-users/764 "2024-01-17T16:30:48Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![megan.obrien](https://support.primero.org/forum/letter_avatar_proxy/v4/letter/m/7feea3/32.png) [@megan.obrien](https://support.primero.org/forum/u/megan.obrien)\
**Post date:** [January 17, 2024, 4:30pm UTC](https://support.primero.org/forum/t/receiving-error-when-editing-users/764/1 "2024-01-17T16:30:48Z")

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When editing a user on joint instances of Primero, I am trying to remove data from a field (Agency Office for GBV). When I go to save these changes, I receive an error message: “Missing “EN.ADMIN.ERROR\_LOADING” TRANSLATION” Try again. It also says something about an invalid JSON file.

This data field is not required, so I should be able to make it blank. If I am not able to remove this data, it will mess up our filtering, exports, data analysis, etc. Please help!

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**Author:** ![shettyajit9](https://support.primero.org/forum/letter_avatar_proxy/v4/letter/s/e8c25b/32.png) [@shettyajit9](https://support.primero.org/forum/u/shettyajit9)\
**Post date:** [January 19, 2024, 10:38am UTC](https://support.primero.org/forum/t/receiving-error-when-editing-users/764/2 "2024-01-19T10:38:42Z")

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This seems like a bug with the field agency office. it will solved in future release.

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**Author:** ![irlawrence](https://support.primero.org/forum/user_avatar/support.primero.org/irlawrence/32/8_2.png) [@irlawrence](https://support.primero.org/forum/u/irlawrence)\
**Post date:** [January 19, 2024, 1:08pm UTC](https://support.primero.org/forum/t/receiving-error-when-editing-users/764/3 "2024-01-19T13:08:01Z")

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Or maybe the translation is missing for the Agency Office? What langs are on the instance @megan.obrien ?

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**Author:** ![jack.miszencin](https://support.primero.org/forum/letter_avatar_proxy/v4/letter/j/90ced4/32.png) [@jack.miszencin](https://support.primero.org/forum/u/jack.miszencin)\
**Post date:** [January 19, 2024, 6:09pm UTC](https://support.primero.org/forum/t/receiving-error-when-editing-users/764/4 "2024-01-19T18:09:51Z")

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It’s not an issue of translation, though I am seeing that missing translation message. I see the error. I’ve created a bug: [https://quoinjira.atlassian.net/browse/R2-2744](https://quoinjira.atlassian.net/browse/R2-2744)