# Refer Case malfunction on multiple referrals **URL:** \ **Category:** CPIMS\ **Tags:** jordan, v1-7\ **Created:** [April 28, 2021, 6:46am UTC](https://support.primero.org/forum/t/refer-case-malfunction-on-multiple-referrals/422 "2021-04-28T06:46:15Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![shettyajit9](https://support.primero.org/forum/letter_avatar_proxy/v4/letter/s/e8c25b/32.png) [@shettyajit9](https://support.primero.org/forum/u/shettyajit9)\ **Post date:** [April 28, 2021, 6:46am UTC](https://support.primero.org/forum/t/refer-case-malfunction-on-multiple-referrals/422/1 "2021-04-28T06:46:15Z")
Hi, We are using CPIMS+ V1.7.28 and we are facing a issue when referring a case for services. When we refer multiple services to another user and when the other user closes the referral after the completion, the referrals are not closed properly. If a person has 5 referrals and he closes the second or third referral, the system will mark the first as closed and not second or third. It always closes in chronological order. This is creating a confusion. Please let us know of a solution. Thanks, Ajit shetty ---
**Author:** ![irlawrence](https://support.primero.org/forum/user_avatar/support.primero.org/irlawrence/32/8_2.png) [@irlawrence](https://support.primero.org/forum/u/irlawrence)\ **Post date:** [May 4, 2021, 8:19pm UTC](https://support.primero.org/forum/t/refer-case-malfunction-on-multiple-referrals/422/2 "2021-05-04T20:19:45Z")
This sounds like a bug. We may need to create a ticket for this ---
**Author:** ![jpanchalingam](https://support.primero.org/forum/user_avatar/support.primero.org/jpanchalingam/32/73_2.png) [@jpanchalingam](https://support.primero.org/forum/u/jpanchalingam)\ **Post date:** [May 5, 2021, 11:04pm UTC](https://support.primero.org/forum/t/refer-case-malfunction-on-multiple-referrals/422/3 "2021-05-05T23:04:53Z")
Yes, @jack.miszencin is going to investigate. I will share alpha login details to Jack over email to test this.