# The discourse and helpdesk linkup should be working now

**URL:** <https://support.primero.org/forum/t/the-discourse-and-helpdesk-linkup-should-be-working-now/173>\
**Category:** Primero - General\
**Created:** [March 4, 2019, 1:02pm UTC](https://support.primero.org/forum/t/the-discourse-and-helpdesk-linkup-should-be-working-now/173 "2019-03-04T13:02:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![irlawrence](https://support.primero.org/forum/user_avatar/support.primero.org/irlawrence/32/8_2.png) [@irlawrence](https://support.primero.org/forum/u/irlawrence)\
**Post date:** [March 4, 2019, 1:02pm UTC](https://support.primero.org/forum/t/the-discourse-and-helpdesk-linkup-should-be-working-now/173/1 "2019-03-04T13:02:16Z")

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You will notice in each topic in discourse helpdesk status of relevant issue. For example  
[https://support.primero.org/forum/t/how-do-i-update-installation/169](https://support.primero.org/forum/t/how-do-i-update-installation/169)

If you’re topic owner, you will see “create helpdesk ticket” button there.

Clicking it will create a prepopulated template for issue, with the relevant link captured in last field.

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**Author:** ![community](https://support.primero.org/forum/user_avatar/support.primero.org/community/32/1_2.png) [@community](https://support.primero.org/forum/u/community)\
**Post date:** [March 5, 2019, 8:00pm UTC](https://support.primero.org/forum/t/the-discourse-and-helpdesk-linkup-should-be-working-now/173/2 "2019-03-05T20:00:43Z")

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## Helpdesk issue was created by Ian Lawrence: The discourse and helpdesk linkup should be working now