Welcome to the Primero Support Hub!

Welcome to the Support Hub for CPIMS+, GBVIMS+, and PCMIMS+. Explore open-source documentation, knowledge base articles, release information, training resources, and technical guidance, all in one place. Whether you're implementing, supporting, developing, or learning about the platform, you'll find the information you need to get started quickly and work with confidence. Need help? Looking for the latest updates? Interested in contributing? You're in the right place.

How can we support you today?

What support do you need? Select your role

System Administrator
System Administrators: support users and configure Primero to fit case management needs
Developer
Software Developers: access the open source code and documentation on Github

Explore its features and usability by testing different roles shared below.

Role Login Password
Child Protection Worker case_worker primero2026
Child Protection Manager manager primero2026
Registry, Families and Insights primero_mgr_reg primero2026

Primero Links

primero.org
Primero Home
cpims.org
CPIMS+ Home
https://www.gbvims.com/
GBVIMS+ Home
Primero YouTube
Primero YouTube
https://github.com/primeroIMS
Primero GitHub